Privacy Policy
Effective Date: August 01, 2024
Counseling Society LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise engage with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes information you provide directly to us, such as your name, email address, phone number, date of birth, and any other personally identifiable information necessary for service provision.
- Health Information: As a counseling and ABA service provider, we may collect sensitive health information that you voluntarily share with us during consultations or therapy sessions.
- Payment Information: We collect billing information to process payments for our services.
- Automatically Collected Information: When you visit our website, we may collect technical information, such as your IP address, browser type, and device information, to improve site functionality.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To Provide Services: To fulfill our obligations and provide counseling and ABA services, including creating personalized treatment plans and communicating with you about appointments.
- To Process Payments: To process transactions and handle billing-related inquiries.
- To Improve Our Services: To enhance and analyze the effectiveness of our services, including website usage analytics and service optimization.
- To Comply with Legal Obligations: To comply with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
3. How We Share Your Information
We may share your information with third parties only under the following circumstances:
- With Your Consent: We may share your information with third parties if you provide explicit consent.
- With Service Providers: We may share information with third-party service providers who assist us in delivering services, processing payments, or maintaining our website. These providers are bound by confidentiality agreements.
- For Legal Purposes: We may disclose your information to comply with legal obligations, respond to court orders, or protect our rights.
4. Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: You may request access to your personal information that we hold.
- Right to Rectification: You may ask us to correct any inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- Right to Restrict Processing: You may request limited processing of your data in certain circumstances.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include physical, technical, and administrative safeguards that comply with HIPAA and other applicable regulations.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When information is no longer required, we securely delete or anonymize it.
7. Use of Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies; however, some website features may not function properly without them.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly for the latest information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Gabriela Torras Ceballos, LMHCCounseling Society LLC
Phone: 786-878-1331
Email: abacounselingsociety@gmail.com
Email: team@childrenautismhelp.com
Address: 2157 SW 13th Ave, Miami, FL 33145